Privacy policy

At Double Fancy, we understand the importance of protecting your privacy and personal information. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to keep it secure. By using our website, you consent to the terms of this Privacy Policy.

Collection of Information

We collect information that you provide to us when you create an account, place an order, or communicate with us. This information may include your name, email address, shipping address, billing information, and phone number. We may also collect information about your browsing behaviour and preferences through the use of cookies and other tracking technologies.

Use of Information

We use the information we collect to process your orders, respond to your enquiries, and provide you with a personalised shopping experience. We may also use your information to send you promotional emails about our products and services. You can opt-out of receiving these emails at any time by clicking the “unsubscribe” link at the bottom of the email.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with service providers who help us fulfil orders or provide customer support. We may also share your information in response to a legal request or to protect our rights or property.

Data Security

We take reasonable steps to protect the personal information we collect from unauthorised access, disclosure, or misuse. We use industry-standard security measures such as encryption, firewalls, and secure servers to protect your information.

Your Rights

You have the right to access and correct your personal information at any time. You can do this by logging into your account or contacting us directly. You also have the right to request that we delete your personal information, although we may be required to retain some information for legal or business reasons.

Compliance with GDPR

If you are a resident of the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR) when processing your personal information. This means that we will only collect and use your information for legitimate purposes, provide you with access to your information, and take reasonable steps to keep your information secure.

Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make significant changes, we will notify you by email or by posting a notice on our website.

If you have any questions about this Privacy Policy, please contact us at info@doublefancy.com.

Contact Information:

Support: Monday - Friday: 9:00 am - 6:00 pm 

Phone: (+44) 07879 162058 ( WhatsApp )

Email: info@doublefancy.com

Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ,
United Kingdom