This shipping policy applies to all orders placed within the United Kingdom. Our goal is to ensure that you have a clear understanding of our shipping process. By placing an order with us, you acknowledge and accept the terms outlined in this policy.
SHIPPING COST :
- Free Shipping
TRANSIT, HANDLING AND ORDER CUT OFF TIME
- Generally, shipments are in transit for 3 to 6 days
- Order handling time is 1 to 2 business days
- The Delivery time is 4 to 8 days
- Order cut-off time will be 03:00 PM UK (GMT)
Carrier & Tracking Information:
We use Royal mail as our shipping career. Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. This tracking number will be activated within 24 hours. You can easily track your order here.
Change of Address:
If you need to update your shipping address, please contact us at info@doublefancy.com or call us at (+44) 07879 162058 ( WhatsApp ) within 24 hours of placing your order. Please note that we cannot change the shipping address once your order is in transit.
Customer Support:
We’re here to assist you! Reach out to us during the following hours:
Operating Hours: Monday - Friday: 9:00 am - 6:00 pm UK (GMT)
Contact Us:
Phone: (+44) 07879 162058 ( WhatsApp )
Available Support: Monday - Friday: 9:00 am - 6:00 pm UK (GMT)
Email: For any questions or inquiries, email us at info@doublefancy.com
We strive to respond to emails within 24 hours during business days.
Notes:
Delivery times may vary due to external factors such as public holidays, weather conditions, or courier delays.
CONTACT INFORMATION
Support: Monday - Friday: 9:00 am - 6:00 pm UK (GMT)
Phone: (+44) 07879 162058 ( WhatsApp )
Email: info@doublefancy.com
Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ,
United Kingdom